Automation

When this happens, do that

Flows watch for an event — a task assigned, an approval waiting, a new employee, a time you set — and then send a chat notification or create a task, without anybody remembering to.

The automation flow list: the built-in notification flows for approvals, comments and tasks, each with its status, trigger, run, success and error counts and last run

Triggers

Events in Tasks, Approvals and HR, a schedule you choose, an incoming webhook, or a manual test run.

Test before it is live

Run a flow once with Test run and read the result before you activate it.

Run logs

Every execution with its outcome — the page that says whether a flow never fired or fired and failed.

Health at a glance

Run, success and error counts per flow in the list, so a silently failing flow is visible.

Start from what already runs

A new workspace ships with built-in flows switched on — task assignment, approval and comment notices. Open one to see its shape, or start from a ready-made template in the Automation library. Conditions keep a flow narrow, which is what stops automation becoming noise.

  • Post into a chat group through a bot identity
  • Pause a noisy flow without losing its history
  • People can see which flows are set to notify them personally
The automation flow list: the built-in notification flows for approvals, comments and tasks, each with its status, trigger, run, success and error counts and last run
Getting started

How teams set this up

  1. Create the flow and set one trigger and one action.
  2. Test-run it and check the log.
  3. Narrow it with conditions, then widen the scope.
  4. Watch the error column weekly.
Questions

Frequently asked

Do flows run when nobody is signed in?

Yes — they run on the server, including scheduled ones.

Can a flow work with an external system?

Another system can start a flow through its incoming webhook URL. Calling out to external systems isn't available yet.

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